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About us
Local and National
Crossroads Care is a national network of local charities employing over 5,000 trained professionals nationwide and working with over 35,000 carers to help them make a life outside caring.
Over 6 million people in the UK are carers – that’s around one in eight adults. Many of them reach a turning point, a “crossroads”, at which they feel they need help with caring, a sympathetic ear or some time to themselves. This is what Crossroads Care does and the core of what we offer in Hertfordshire.
Not for profit
As a charity, we care for people not for profit. No one cares more than Crossroads Care, not just in the scale of what we do or the vast experience that we have, but in the special way we think about care.
Our Carer Support Staff are not here today and gone tomorrow. They love their work, and their training and long experience means they understand what carers, and those they care for, need and feel. They know the simple things that really matter, they do the hard jobs with a smile and they take pleasure in fitting into family life.
It’s no surprise then that our staff build long and trusted relationships, and that more carers and people with care needs turn to Crossroads Care for support than to any other social care provider.
How it works
If you think that Crossroads may be able to help, we will visit you at home and, together with the person you care for, design the service that meets your respective needs. Anyone can get in touch with us for a service for themselves, someone they know or to make a referral from another agency.
As a carer or someone with care needs you may be entitled to support by the local authority or you can choose to pay direct for our services or top up state entitlements. Sometimes we are able to use charitable donations to fund ‘free care’ in a crisis or special situation such as a wedding or funeral.
Contact us to find out more about how Crossroads Care can give you a well earned break.
The cost of carer support
There are four main ways in which carer support is funded:
- Services funded by the local authorities through Crossroads Care
- Services where the local authority pay you direct and let you choose how you spend the money – called Direct Payments
- Private services where you pay Crossroads Care
- Top up services where you can pay privately for services additional to those funded by the local authorities
To find out more click here to contact us
